Fairmont San Jose Hotel

170 South Market Street, San Jose, United States, 95113  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Fairmont San Jose Hotel

Paid Wi-Fi

USD 13.95 per day

Parking

USD 26 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

This lavish business hotel is located in downtown San Jose and is great, especially for older guests. The lobby is grand, the rooms and suites are large and modern, and the staff is very helpful. There are numerous restaurants to choose from, and it can be fun to people-watch in the piano lounge. Critics felt that the facilities need to be upgraded.

Overview

Offering 805 designer rooms, Fairmont San Jose Hotel features a hairdresser, a beauty shop and allergy-free rooms. This contemporary hotel was opened in 1987 and renovated in 2012.

The property is set 5 minutes' walk from San Jose McEnry Convention Center, San Jose State University and The Tech Museum of Innovation. Set within a 10-minute walking distance from San Jose city center.

The hotel offers superb location close to a rose garden and parks.

Within a 5-minute walk guests will find San Jose Museum of Art train station. Fairmont San Jose Hotel is located within 5 km from Mineta San Jose International airport.

Rooms

The rooms in Fairmont San Jose Hotel come with climate control, cable TV with on-demand movies, an iron with ironing board, a living area and an individual safe. Fairmont San Jose Hotel offers rooms with the valley view. The guestrooms feature en suite bathrooms with a roll in shower, toiletries and a hairdryer along with coffee/tea makers and a fridge as well as antique furniture.

Eat & Drink

The lounge restaurant serves Asian dishes. Guests can try tropical drinks in the lobby bar. Offering various dining options, McCormick & Schmick's and Johnny Rockets are about 5-minute walk away.

A full breakfast is served and charges are applicable. 

Services

Along with a storage room, an ATM and an elevator there are computers, a business center and an exhibition space available on the premises.

Relax

The hotel offers a wellness center, a hot tub and a steam room along with Turkish steam bath, reflex massage and facials with the guests' comfort in mind. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel at USD 13.95 per day.

Guest Parking

private parking is possible on site at USD 26 per day.

Year renovated:   2012.  Number of floors:   20.  Number of rooms:   805.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Cycling
  • Golf course

Services

  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Game console
  • Children's play area

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Entertainment
  • Sun terrace
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room view

  • City view
  • Mountain view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Turndown service
  • Mirror
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub shower combination
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • Older children/adults may stay at the price of USD 25 per person per night in an extra bed. 
  • All children under the age of 18 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Fairmont San Jose Hotel San Jose location
Show big map »

Hotel Address:

170 South Market Street, San Jose, United States, 95113

Get directions
City Center
  • San Jose
    900 m
Airports
  • Mineta San Jose International Airport (SJC)
    4.9 km
  • Oakland International Airport (OAK)
    52.2 km
Train Stations
  • AmTrak
    1.3 km
  • CalTrain San Jose
    1.3 km
  • Bus stop
    100 m
Restaurants
  • McCormick & Schmick's
    20 m
  • Grill on the Alley (cuisine: American)
    40 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    805

Rooms and availability

Fairmont San Jose photos Exterior Hotel information
Standard Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Queen-size bed, Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Marble bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Grab bars in bathroom
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Room, 2 Double Beds, Non Smoking (Fairmont Room)

Fairmont San Jose photos Exterior
Standard Tower Double Room
  • Room size:

    41 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Room, 2 Double Beds, Non Smoking, Tower (Fairmont Room)

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Housekeeping
  • Free local calls
  • Newspapers
  • Bathroom:Separate tub and shower
  • Bathrobe
  • Toiletries
  • Bedding:Luxury linens
  • Dining:Mini-bar
  • Coffee/tea maker
Room Description:

1 king bed
Entertainment - WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Fairmont San Jose photos Room
Fairmont Tower King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Room, 1 King Bed, Non Smoking, Tower (Fairmont Room)

Fairmont San Jose photos Exterior
Fairmont King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Grab bars in bathroom
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Standard|Room, 1 King Bed, Non Smoking (Fairmont Room)

Fairmont San Jose photos Exterior
Fairmont King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Safe deposit box
  • Facilities for disabled
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Dressing area
  • Walk-in closet
  • Carpeted floor
  • Mirror
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Grab bars in bathroom
  • Toilet
  • Dining:Mini-bar
  • Dining area
  • Media:Flat-screen TV
  • Radio
Room Description:

Located on flrs 6-9 in the Main Bldg, these spacious suites are ideal for entertaining and feature a beautiful bedroom, walk-in closet, seperate parlor area with work desks, seating area, dining table for 4 and an expansive bathroom with in-mirror TV

Fairmont San Jose photos Room
One-Bedroom Tower King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • 24-hour room service
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Housekeeping
  • Free local calls
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Luxury linens
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

1 king bed
900 sq feet (81 sq meters)

Layout - Bedroom and sitting area
Entertainment - WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Fairmont Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Standard|Fairmont Room - Quad

Fairmont San Jose photos Exterior Main Building
Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:High speed internet
  • Safe deposit box
Fairmont Tower Flat
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Housekeeping
  • Free local calls
  • Newspapers
  • Bathroom:Separate tub and shower
  • Bathrobe
  • Toiletries
  • Bedding:Luxury linens
  • Dining:Mini-bar
  • Coffee/tea maker
Room Description:

2 double beds
450 sq feet (41 sq meters)

Entertainment - WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Fairmont San Jose photos Exterior Hotel information
Deluxe Double Room
City view
  • Room size:

    41 m²

  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Roll in shower
  • Hair dryer
  • Bathrobe
  • Grab bars in bathroom
  • Toilet
  • Bedding:Pillow top mattress
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

Deluxe|Deluxe Room, 2 Double Beds, Main Building

Fairmont San Jose photos Exterior Hotel information
Deluxe Tower Double Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Cordless phone
  • Carpeted floor
  • Connecting room
  • Newspapers
  • Voice mail
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Television
  • Free movies/video
  • Wake up service
  • Radio
Room Description:

Deluxe|Deluxe Room, 2 Double Beds, Non Smoking, Tower

Fairmont San Jose photos Exterior
Deluxe King Room
City view
  • Room size:

    42 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Deluxe|Deluxe Room, 1 King Bed, Non Smoking

Fairmont San Jose photos Room
Deluxe Tower King Room
City view
  • Room size:

    41 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Walk in shower
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Grab bars in bathroom
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Deluxe|Deluxe Room, 1 King Bed, Tower

Fairmont San Jose photos Room
Deluxe King Suite
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Coffee machine
    • 24-hour room service
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Housekeeping
  • Free local calls
  • Newspapers
  • Telephone
  • Bathroom:Bathroom
  • Separate tub and shower
  • Hair dryer
  • Bathrobe
  • Toiletries
  • Toilet
  • Bedding:Luxury linens
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Radio
Room Description:

1 king bed
900 sq feet (81 sq meters)

Layout - Bedroom and sitting area
Entertainment - WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Fairmont San Jose photos Exterior
Deluxe Tower King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio
Room Description:

Suite|Deluxe King Suite Tower

Deluxe Suite
Mountain view
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Bathtub
    • + More
  • General:Facilities for disabled
  • Bathroom:Walk in shower
  • Roll in shower
  • Grab bars in bathroom
  • Toilet
Deluxe Tower Flat
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 king bed
Entertainment - WiFi, 32-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding
Bathroom - Separate bathtub and shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking

Fairmont San Jose photos Exterior Hotel information
Signature King Room
City view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Media:Flat-screen TV
  • Radio

Fairmont San Jose Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Ywca-Santa Clara Valley400 m

Popular areas

  • San Pedro Square600 m

Convention centers

  • San Jose McEnery Convention Center200 m
  • San Jose Convention Center400 m

Sport related

  • Plaza de Cesar Chavez100 m
  • Montgomery Theater100 m
  • San Jose Center for the Performing Arts300 m
  • California Theatre300 m

Monuments and Landmarks

  • San Jose Civic Auditorium200 m
  • Peralta Adobe Fallon House Historical Site600 m
  • Peralta Adobe Fallon House Historic Site600 m

Museums

  • San Jose Museum of Quilts100 m
  • Tech Museum of Innovation100 m
  • San Jose Jazz Society200 m
  • Arts Council Silicon Valley400 m
  • San Jose Inst-Contemporary Art500 m
  • History San Jose500 m
  • Showcase of Success500 m
  • San Jose Museum of Quilts and Textiles600 m
  • Children's Discovery Museum700 m
  • Children's Discovery Museum of San Jose700 m
  • Children's Discovery Museum of San Jose700 m

Parks

  • San Jose Parks and Recreation400 m
  • San Jose Parks Planning and Dev400 m

Halls

  • San Jose MC Henry Cnvntn Ctr300 m
  • LE Petit Trianon Theatre700 m

Universities, Institutes

  • Lincoln Law School of San Jose400 m
  • San Jose State Univ Alumni700 m

Galleries

  • San Jose Museum of Art100 m

Public parking

  • San Jose State University700 m

Local attractions

  • Japanese American Resource Center/Museum1.7 km
    535 North Fifth St, San Jose
  • Heritage Rose Garden2.0 km
    Taylor and Spring Sts., San Jose
  • Rosicrucian Egyptian Museum3.0 km
    1660 Park Avenue, San Jose
  • Japantown 1.9 km
    Jackson Street, San Jose
  • Japanese Friendship Garden2.8 km
    Off Senter Road between Keyes and Phelan, San Jose

Near the hotel

  • The Tech Museum of Innovation150 m
    201 S. Market St, San Jose
  • San Jose Museum of Quilts & Textiles670 m
    520 S. First Street, San Jose
  • San Jose Institute of Contemporary Art720 m
    560 S First Street, San Jose
  • Ira F. Brilliant Center for Beethoven Studies790 m
    One Washington Square, San Jose
  • San Jose Museum of Art130 m
    110 South Market St, San Jose
  • Children's Discovery Museum780 m
    180 Woz Way, San Jose
  • Saint James Park730 m
    St. James & 1st, near E. Santa Clara St. & N. Market, San Jose

Restaurants nearby

  • McCormick & Schmick's20 m

    Address: 170 S Market St
    Phone: (408) 283-7200

    70% likes this, based on 128 reviews
    Price Range: GBP 22 - GBP 51

  • Fountain Restaurant20 m

    Address: 170 S Market St
    Phone: 408-998-1900

    52% likes this, based on 44 reviews
    Price Range: GBP 1 - GBP 16

  • Pagoda Restaurant20 m

    Address: 170 S Market St
    Phone: 408-998-3937

    Price Range: GBP 15 - GBP 22

  • Grill on the Alley40 m

    Address: 172 S Market St
    Phone: 408-294-2244

    74% likes this, based on 119 reviews
    Cuisine: American
    Price Range: GBP 24 - GBP 38

  • The Fairmont San Jose Sunday Brunch20 m

    Address: 170 South Market Street
    Phone: 1(866) 540-4494

    64% likes this, based on 26 reviews
    Cuisine: American
    Price Range: GBP 16 - GBP 31

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    805
Hotels nearby
Campbell Inn
3 stars
7 km

Fairmont San Jose Reviews

Guest reviews are submitted by our customers after their stay at Fairmont San Jose

Average guest rating

7.4out of 10
Very good
Based on 47 reviews

Rating by category:

Rooms
9.8
Value
8.3
Service
7.0
Location
8.0

Guest reviews

  • Group of friends
    4.2

    The toilet wasn't working properly and shower water was either cold or hot, unable to control to warm.. Breakfast was also over priced.

  • Older travelers
    6.6

    Parking and video check out are not user friendly!

  • Single
    5.8

    It is greatly overpriced. Plus you must pay for every little thing. The internet service was terrible. My room was not cleaned one night.

  • Couple
    9.2

    the atmosphere was lovely and the staff is very helpful and friendly!

    the pagoda restaurant could improve their customer service, food presentation and staff etiquette.

  • Older travelers
    9.2

    Lots of things to do within walking distance. There are also things to do inside the hotel itself and the cleanliness of the entire hotel.

    A bit of a strange odor in the hallways leading to the rooms.

  • Older travelers
    5.8

    The convenience of staying where our event was.

    The welcoming of the president's club desk. The fact that we ordered 4 more wine glasses and they charged. We were woken up by a guest pounding on the door insisting that this was there room and had to call security. Last, they would not honor our triple A card and that disappointed me. We have always stayed at Fairmonts, in San Francisco and Maui, this was not a good experience.

  • Older travelers
    6.2

    Good clean atmosphere and its location

    Too many people in the hotel using the facilties and bathrooms from xmas on the park and rides between towers. we stayed in the south tower and found it difficult to go there or leave due to the amount of people around. Very intimidating

  • Older travelers
    8.8

    Ambiance. Decor.

    Having to go outside to get to tower rooms. Under staffed front desk.

  • Couple
    5.8

    I liked that it was high class and very elegant.

    I did not like that staff did not let the customers know of there extra charges upon checking in to the hotel.

  • Older travelers
    10.0

    It was a good price for a great stay and location.

  • Single
    7.4

    Location and good facilities

    Previous time I lodged, four months earlier - the room was more updated / less worn out than the one I stayed last time at the third floor

  • Group of friends
    7.8

    THIS is my idea of comfort & treating myself. The staff is exceptional, the room was beautiful, the bed was so comfortable & the temperature was perfect. The San Jose Summer Jazz Festival was ongoing & the hotel was at capacity. The guests walk around with smiles because the staff goes out of their stay to acknowledge their clients with patience and professionalism. The Conceirge was very helpful to me also. I am pleased and bragged all last night and today about the class of the Fairmont Hotel in San Jose, California. I was treated with dignity and respect like any celebrity would be if they visited the hotel. I enjoyed my visit thoroughly & recommend it highly to all my friends. I wished I could have stayed longer to take advantage of all the restaurants & healthy services they provide. The Pagoda restaurant's food is well worth the visit. While at the concert across the street I boasted to my friends about my good fortune and memorable stay at the Fairmont Hotel. I look forward to my return.

    I wasn't able to put anything in the refrigerator. It was, in fact warm so none of the refreshments were acceptable for consumption. The parking valets were so helpful and friendly even at the busy checkout time. I went to pick up my car & they retrieved it quickly. I was quite surprised as many people were at the time of pick up after the concert was over being told we were 1/2 hour late past the pickup deadline. We had all paid for days of parking ahead of time but had to pay an additonal $12.50. The last performers were late to the stage & we paid for that. The garage personnel were also a delight to around. It isnt their fault that this info was not made available to the hotel guests

  • Single
    10.0

    I like everything about Fairmont- the live music, decor, and room amenities are awesome. Also the location is great. My only suggestion is that you tell guests that an extra hundred dollars is added onto room charge. I was not aware and got caught short of funds at restaurant. Would have been nice to know to avoid the embarrassment .

  • Older travelers
    9.6

    Perfect center of downtown location-easy walking to many great spots. Excellent choices for on-site restaurants. Rates were very competitive.

  • Family with children
    8.2

    The closeness of the hotel to the convention center where we needed to be.

How to reach hotel

hotel Fairmont San Jose Hotel San Jose location
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Hotel Address:

170 South Market Street, San Jose, United States, 95113

Get directions
City Center
  • San Jose
    900 m
Airports
  • Mineta San Jose International Airport (SJC)
    4.9 km
  • Oakland International Airport (OAK)
    52.2 km
Train Stations
  • AmTrak
    1.3 km
  • CalTrain San Jose
    1.3 km
  • Bus stop
    100 m
Restaurants
  • McCormick & Schmick's
    20 m
  • Grill on the Alley (cuisine: American)
    40 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    20
  • Number of rooms:
    805